Privacy Policy

At Gymplode, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share and safeguard your data when you use our website and services.

1. What Information We Collect

We may collect the following types of personal data:

Contact details: Name, email, phone number, postal address.
Payment information: Processed securely via PayPal, or other providers (we do not store your card details).
Purchase history and preferences to improve your experience.
Device and browsing information: IP address, cookies and usage data.
Communications: Any messages, feedback or enquiries you send us.

2. How We Use Your Information

We use your data to:

Process and fulfill your orders.
Respond to enquiries or customer service requests.
Send marketing emails if you have opted in.
Improve our website, products, and services.
Detect and prevent fraud or misuse.

3. How We Share Your Data

Your data may be shared with:

Fulfillment partners to process and deliver orders.
Payment processors like PayPal.
Customer support platforms (e.g., Mailchimp, Intercom).
Legal authorities, if required by law.

We never sell your personal information.

4. Cookies and Analytics

We use cookies and similar technologies to:

Remember your preferences.
Analyse website performance.
Improve your shopping experience.

We may use Google Analytics or similar tools to understand website usage.

5. Marketing Preferences & Your Choices

You may opt-in to receive promotional emails, which you can unsubscribe from at any time by clicking the link in the email or contacting us.
You can manage your cookie preferences at any time through our cookie banner or browser settings.

More details can be found in our Email Policy.

6. Your Rights Under UK GDPR

You have the right to:

Access the personal data we hold about you.
Correct or update your information.
Request deletion (with some exceptions for legal or tax purposes).
Restrict or object to certain processing activities.
Withdraw consent for marketing at any time.

To exercise your rights, please contact: info@gymplode.com

7. Data Retention

We keep your personal data only as long as necessary:

To process orders and transactions.
To meet legal, tax, and accounting obligations.
To prevent fraud and resolve disputes.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children.

9. Data Security

We implement reasonable security measures to protect your data, but please be aware that no internet transmission is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy without notice. Continued use of Gymplode.com means you accept any changes.

11. Contact Us

For questions about this policy or your personal data contact us with the following communication method:
Email: info@gymplode.com